General Conditions

CAMP PRICES

Our camp prices are all inclusive, which means there are no hidden costs. The price includes the registration fee, accommodation in a shared room with a private bathroom, daily room cleaning service, three (wonderful) meals a day plus snacks, all the activities, the use of sports equipment, arts & crafts equipment and materials, entry and exit English assessment tests, all academic materials, and English lessons or equivalent with qualified teachers.

Prices are quoted per participant. Not included in the price are: extras such as transfers and excursions, personal expenses, medical or accident insurance and anything not specifically mentioned above.

 

TRANSFERS

Students travelling to Italy alone are met by our staff at Rome Fiumicino airport at the arrival terminal, or at Termini or Tiburtina train stations in Rome.

Our transfer service operates within the following time windows:

To/From Rome
Fiumicino Airport		 To/From Rome
Stations or city pick up point**
Arrivals (Sunday) 10:00-14:00 10:00-12:30
Departures (Saturday) 15:00-19:00 15:30:17:30
Transfer Cost (one way) €95 €75

* Available only for Junior Discovery and Outdoor Exploration camps   |  ** Alphabet Camps HQ, Via degli Scipioni, 175 – Rome

 

Individual transfers can be arranged for students arriving outside given time windows. All individual transfers are charged based on the number of passengers, the time of arrival/departure, distance between venue and airport/train station.

Unaccompanied Minors

Please notify us ahead of time of any student travelling as an unaccompanied minor so that we can provide you with the relevant details and the name of the person picking up the student.

 

EXCURSIONS

Cultural day trips to Rome and Florence are optional. All excursions take place on Sunday and are supervised by our staff. Travel, tickets to museums and archeological sites, guided tours, lunch and limitless water supply are all included in the cost of the excursion.

Destination Florence or Rome
Excursion Cost €190

Pocket money may be useful during excursions for a soft drink, an ice cream, or buying a souvenir.

INSURANCE

Our campers are covered from the moment they arrive at camp to the moment they leave. Our insurance protects them against accidental damage they may suffer or cause to the property or a fellow camper. Medical emergencies and general health issues that can be dealt with locally are covered by Italy’s national health system that guarantees full assistance to anyone in need, regardless of residency.

Our insurance does not cover campers against travel delays or cancellations, booking cancellations, health related issues other than those described above, theft, or any other accident related to their trip. For these instances we recommend they take out specific student travel insurance.

 

BOOKING TERMS AND PROCEDURES

No booking is guaranteed until we confirm it in writing. The booking procedure should work as follows:

  1. Parent calls or emails to check availability for a given camp/period
  2. We confirm availability and hold the space for up to 5 working days
  3. Parent forwards completed booking form and secures place for up to 10 working days
  4. Parent receives invoice and makes payment
  5. As soon as funds are received the booking process is complete and confirmation is made in writing

A 50% deposit can be made in order to reserve spots with payment in full made by April 30. All bookings made after April 30 must be paid in full upon booking.

It is the right of Alphabet International Camps to refuse any bookings that have not been paid in full prior to the student’s arrival.

 

CANCELLATION POLICY

If a parent must cancel a booking, we adhere to the following refund policy:

  1. Cancellation over 60 days before camp start: 100% reimbursement
  2. Cancellation 30 to 59 days before camp start: 50% reimbursement
  3. Cancellation less than 30 days before camp start: NO reimbursement

 

CONTACTS

TEL      +39.06.6452 0005              EMAIL        info@alphabetcamps.com
FAX     +39.06.6936 9043              WEB           alphabetcamps.com

 

Emanuela Bucci– emanuela.bucci@alphabetcamps.com
The main contact for all booking needs and camp related queries.